CyberCrest provides the IT support services New Zealand organisations need delivered as one engineered system rather than seven separate purchases: networks, wireless, security, surveillance, access control, voice, servers and ongoing operations. Most engagements span several of these at once, and that is deliberate — the interfaces between them are where the majority of faults live.
Start a conversation →A phone system is only as good as the network carrying it. Cameras are only as reliable as the power backing them. A backup only counts if someone has restored from it. Buy those pieces from four suppliers and every fault becomes a negotiation about whose responsibility it is, usually conducted while the site is not trading.
CyberCrest holds the specification for the whole stack, from the cable in the wall to the application on the desk. One design, one document set, one organisation to call, and no gap between where the cabling contractor's responsibility ends and the software vendor's begins.
Start a conversation →Take one discipline, take several, or hand over the whole environment. Every engagement opens with an assessment so the recommendation is shaped by the site rather than by a price list.
Segmented, documented networks built on Ubiquiti UniFi and designed once, properly, so they carry whatever gets added to them over the following decade.
Coverage modelled from a survey of the actual building, and an internet connection that does not take the site down when a circuit fails.
A genuine security appliance between the internet and everything that matters, with policy written for the site instead of left on the factory defaults.
UniFi Protect camera systems engineered as network infrastructure, recording to hardware inside the building and isolated from the rest of the network.
Business telephony running on a network engineered to carry it, with call quality treated as a design output rather than a hope.
Storage and systems specified to the workload, with a backup regime somebody has actually restored from.
The difference between a site that rides out a fault and a site that stops trading until somebody drives across town.
Ongoing custody of the environment: monitoring, patching, change control and a defined escalation path with a response window in writing.
Sometimes the useful deliverable is an independent view of what is already installed, or of what somebody else has quoted.
The engineering is the same everywhere. What changes is the load, the regulatory frame and what the site cannot afford to lose.
Payment isolation to PCI DSS expectations, guest wireless kept away from the till, camera coverage at points of sale and back-of-house, and uptime through trading hours.
Density-modelled wireless, clean meeting-room performance, identity-aware access, and structured cabling that survives a churn of desk layouts.
Redundant paths, documented change control, capacity headroom and a configuration baseline that can be audited.
Segregation of operational technology from business systems, hardened enclosures, PoE reach across a plant, and RF planning around metal and machinery.
Coverage over racking that changes shape, scanner roaming without session drops, yard and gate camera coverage, and licence plate capture at entries.
Content filtering, roll-based access, high-density wireless in teaching spaces, multi-building links and clear privacy handling for camera footage.
Isolation of clinical systems, resilient connectivity, controlled physical access and strict retention discipline for anything capturing patients.
Long-range point-to-point links between sheds, yards and the house, Starlink where fixed-line service is impractical, power resilience where supply is unreliable, and cameras that survive dust, stock and weather.
High-density wireless under peak crowd load, outdoor coverage, entry control and camera coverage across grounds and car parks.
Perimeter and approach coverage, segregated home-office traffic, whole-home wireless designed from a survey rather than a mesh kit, and recording held on the property.
We specify a small number of platforms and know them to depth. Ubiquiti UniFi covers routing, switching, wireless, surveillance and access control under one management plane, which removes an entire class of integration fault and removes per-device licensing from the running cost. 3CX handles voice. Microsoft 365 handles identity and productivity. Where a requirement genuinely sits outside that standard, we say so rather than force it.
CyberCrest is an accepted member of the Ubiquiti UniFi Partner Program.
Every engagement opens with a short conversation at no cost. If there is a fit we scope an assessment; if there is not, we say so early.
Defined deliverable, fixed price, documented acceptance criteria. Most installations and fit-outs run this way.
Monthly agreement covering monitoring, maintenance, patching and a defined response window.
Architecture review, vendor assessment and independent second opinion, billed by time.
Most organisations are not, and that is what the first conversation is for. Describe what is not working and we will tell you which discipline it actually sits in — including when the answer is that it is not one of ours.